Astragraphia Creates IT Operation Transformation and Efficiency for Business Players in Balikpapan

Balikpapan, August 9, 2023 – As the Leading Digital Workspace Partner of Customer Choice in Indonesia, PT Astra Graphia Tbk, a printing and digital company, is committed to meeting the technological needs of business people throughout Indonesia. As a result, we want to make desktop management available to companies in Indonesia from a variety of industries. Astragraphia Balikpapan Branch, in collaboration with Microsoft Indonesia and Synnex Metrodata Indonesia, successfully held an offline event with the theme "Leverage Your Business Growth with Simple IT Operation" at the Four Points by Sheraton Hotel in Balikpapan. This event was attended by Astragraphia's regional partners and customers.

The impact of digital transformation has altered the workplace. Companies that initially implemented an office-based work pattern have shifted to a hybrid mode of operation. Companies are challenged to be more agile with this hybrid model, so that workflow becomes more concise and efficient. Desktop management (DTM) can feel time-consuming and resource-intensive at times. Companies, on the other hand, must focus on their core business and keep task deadlines on track. This shift has increased the need for the corporate sector to use cloud technology, flexible Client Devices management, and work environment optimization to make it more concise. To respond to the above urgency, Astragraphia Desktop Management is now available as part of Device-as-a-Services (DaaS), a trend that is becoming increasingly popular among companies in various industrial sectors both globally and in Indonesia.

"DaaS is a subscription-based service, answering the needs of companies that switch from applying high investment costs for technology (Capex) to operating expenses (OpEx). Through this collaboration, it is hoped that companies can simplify IT operational workflow and provide a concise and comfortable work experience for employees so that they can focus on their core business," said Mr. Marvin Hutapea as Branch Manager of PT Astra Graphia Tbk Balikpapan Branch when opening this event.

Device Partner Solutions Sales Channel Executive from Microsoft Indonesia, Aileen Amanda greeted customers at this event virtually through the Microsoft Teams platform and said that "DaaS is a service solution that can provide an even better experience for customers in supporting work productivity and costs." company operations as efficiently as possible with the hybrid-work model in the company. Microsoft really appreciates the consistent commitment to collaboration with Astragraphia, Microsoft Indonesia and Synnex Metrodata Indonesia, because through this collaboration it is hoped that DaaS and Astragraphia Desktop Management service solutions can be reached and known by the wider community and all companies in Indonesia."

With the presence of Device-as-a-Services (DaaS), companies can continue to run a business based on the latest technology while also providing a better experience for employees at the lowest possible investment and operational costs. Bobby Wilyanto, Microsoft Cloud Specialist - Synnex Metrodata Indonesia, attended the event as the first speaker and conveyed several pain points that are frequently experienced in this digital transformation era that companies sometimes experience problems in monitoring and tracking quite a lot of company IT assets for their employees due to limitations, time and resources. Furthermore, employees must continue to make quick decisions and keep work productivity on track. Companies can work quickly while remaining safe, controlled, and productive with Microsoft Office 365, a Managed Services solution from Microsoft.

Finally, Cipto Handy Utomo, PT Astragraphia Tbk's Head of Multi Product Marketing & Support, stated, "The presence of Astragraphia Desktop Management (AGDM) is part of DaaS in Astragraphia." Desktop Management, Mobile Device Management, Desktop Management Tools, Mobile Device Management Tools, and Operation Device comprise AGDM's product portfolio. Following the presentation of the material, the Astragraphia Desktop Management (AGDM) demo session began"It is hoped that this AGDM will assist Astragraphia customers in focusing on the company's core business, increasing work productivity, reducing downtime, and increasing user satisfaction, fixed operational costs, and detailed reporting every month (number of calls, username and department, response time) to assist customers in analyzing and responding to future requests for standardization of the company's IT management needs." Let us work together to improve our work experience and realize a concise, cost-effective, and flexible transformation of desktop management for all Indonesian companies!