| iFMS |
|
 |
|
Large organisations
are generally unaware of the costs of producing documents and asset infrastructure
management in the office. They have too many assets, printing too few pages and yet new
devices continue to be added. Their costs are uncontrolled and unknown. In fact research
shows that in many |
|
cases,
print-related costs can be as high as 15 percent of revenue. Now they want a solution!
Astragraphia iFMS is a comprehensive portfolio of services and solutions for managing
document output and asset infrastructure in the office. These services deliver measurable
business results by leveraging a powerful set of office technology, business processes,
methodologies, and tools that help companies get control of their spend in the office, and
make maximum and sustainable savings. |
| |
| Astragraphia iFMS |
| A fully outsourced service |
| Astragraphia iFMS is an
outsourced managed service that ensures control of all costs related to office document
output and asset management, delivering sustainable long term savings. Our experienced
service delivery team will manage all the customer’s equipment, supplies, service in
a simple contract with guaranteed service levels. |
|
| 100% managed by
Astragraphia iFMS |
| Most enterprises experience
difficulties in controlling their output costs and asset management because separate
departments have responsibility for different parts of the fleet. Astragraphia iFMS
centralises the management of their output fleet into one single point of control. |
|
| Flexible Multi-vendor
service |
| Astragraphia iFMS will look
after all the customer’s existing equipment. By managing all existing contracts,
Astragraphia iFMS provide the customer with a single point of contact for billing,
administration and problem resolution for all devices. Astragraphia iFMS manages all of
the assets and suppliers on behalf of the customer. |
| |
| A complete service |
| Astragraphia iFMS will work with the customer to: |
 |
Understand the current cost structure |
|
A fresh perspective helps customer understand the costs
and see the savings. Our experienced analysts will show how much customer spending on
document production, where the waste is and how to eliminate it. Customer will discover
what it costs for every print job and which devices are being under or over-utilised.
Astragraphia iFMS analyse customer current infrastructure and user requirements and give
you an accurate overview of needs, efficiency and the costs of doing business in terms of
time, money and productivity. |
|
|
Reduce and control the cost in the
office |
|
Armed with an accurate analysis of customer
organisation, our experienced consultants develop a plan, based on customer unique
business needs, to better manage print infrastructure. We put the agreed plan into action,
to drive down costs while optimising customer existing setup. Experience shows that
reductions of between 20 – 40 percent in both hard and soft costs can normally be
achieved.
Our metrics-driven approach provides specific goals and fact-based decision making, to
guarantee customer realise the benefits from using Astragraphia iFMS. |
|
|
Improve
productivity of users, IT and administrative support staff |
|
Every person in customer
organisation should be focused on core business while doing their job to the best of their
ability. That means users and IT departments shouldn’t be wasting time struggling
with print devices that are poorly maintained or inappropriate for the job at hand.
Documents are our business.
Astragraphia iFMS monitor your print infrastructure and proactively attend to any issues
before they become a problem. Astragraphia iFMS provide a central point of contact to
handle device-related help desk calls, maintenance and repair, staff training and supplies
replenishment across the entire organisation, and all vendor devices.
Astragraphia iFMS ensure customer print environment functions at maximum capacity and
quality, which means customer can focus on producing great work. |
|
|
| |
| These benefits can only be achieved through a complete
service - from assessment to outsourced managed service (as outlined in the diagram
below). |
|
|
| |
Gaining complete
control over customer printing environment isn’t the end of the process. It’s
the beginning of continuous improvement.
By mapping customer business processes and understanding customer changing business needs
we can advise on the best path for equipment retirement and upgrades, device utilisation
and infrastructure architecture.
We believe a high-performance print environment leads to a high-performance organisation.
Astragraphia iFMS is a unique end-to-end offering. With our national reach and benchmark
support infrastructure, Astragraphia iFMS can manage and control office output across the
enterprise. Astragraphia has a proven track record in managing large-scale contracts where
we deliver projected savings and ensure total customer satisfaction. |
| |
| Methodology |
| |
 |
|
Astragraphia iFMS assessment services help customers see the
big picture and exactly how much current business processes are actually costing - in
terms of time, money, and productivity. It provides the hard, factual information
necessary to improve client work processes, and control and reduce document related costs.
The customer must agree this baseline cost as it will allow Astragraphia iFMS to
demonstrate that we can provide realistic savings by managing the service on behalf of the
customer. Astragraphia iFMS will transition the customer from their current total cost of
ownership (TCO) to the proposed future state over a period of time.
Astragraphia iFMS applies robust processes and tools to proactively measure and improve
the use of office devices (printers, copiers, faxes, multifunction devices and PCs) across
the customer’s enterprise.
|
|
| Astragraphia iFMS work with the client to develop and
implement an enterprise- wide strategic plan that gives the client the greatest possible
return on investment (ROI) from their office output assets. The plan is based on key
metrics that are established with the customer and tracked and measured to manage the
service offering. |
|
|
|
|
|
|
|
|
|
|
